What is this plan about? This is an exclusive all-in-one data and voice permanent plan for loyal Selangor Football team supporters.
When is this plan available?
The plan is available effective from 7 February 2018 to 31 December 2018.
Where can I sign up for this plan?
You can sign up at any redONE Branch Office or Partner Shops (excluding Senheng).
Who is eligible to sign up for this plans?
All new personal, corporate and MNP port-in numbers starting from 7 February 2018 (excluding M2M).
Is there any advance payment required for this promotion?
Yes, you will need to pay RM150 advance payment (including GST). However, the advance payment will be used to offset your bill from redONE.
Will I be tied to a contract if I sign up for this plan? Yes, this plan is subject to a contract period of 6 months. If you take a premium number, you will be subjected to a contract period of 24 months.
Is there any registration fee required for this promotion?
Yes. You will need to pay RM10 registration fee per line.
Is the FREE 200 minutes voice calls for FC 48 plan include calls to fixed lines e.g. 03 numbers?
Yes. The FREE 200 minutes voice calls include all domestic calls to mobile numbers and fixed line numbers in Malaysia. Calls to special numbers are excluded.
Is the unlimited voice calls among redONE Postpaid numbers valid for calls made when I am roaming?
The unlimited voice calls among redONE Postpaid numbers is valid for domestic calls in Malaysia only.
I am an existing Data8 customer. Can I change my plan to the new FC 48 plan?
No, but you can sign up for the FC 48 plan as a supplementary line.
What happens if I terminate my line within the 6-months contract period?
You will need to pay an early termination penalty as specified in the signed Customer Agreement Form.
The FC 48 plan is a new promotion plan valid from 7 February 2018 to 31 December 2018.
New line customers will receive one (1) FREE official jersey after successful registration.
MNP port-in customers will collect their one (1) FREE official jersey after the line is successfully ported-in.
Monthly access fee for FC 48 plan is only applicable for the allocated data and unlimited voice calls among redONE Postpaid numbers.
The FREE 200 minutes for FC 48 plan is applicable for all calls made to Malaysia mobile networks and fixed line numbers, not for video calls and voice calls to special numbers.
When the FREE 200 minutes for FC 48 plan is fully utilised, the subsequent usage will be charged Pay-Per-Use (PPU) rate at RM0.15 per min.
RM150 advance payment is required. The advance payment will be used to off set the redONE bill.
The customers’ first bill will be prorated based on the customers’ allocated high speed data usage.
Upon 100% utilisation of the allocated high speed data, the connection will be throttled to a maximum of 64 kbps. Customers may opt to purchase Data Top Up to continue surfing the Internet at high speed.
The allocated data and unlimited voice calls among redONE Postpaid users are applicable for domestic usage only within Malaysia network. Roaming and IDD are chargeable based on Pay-Per-Use (PPU) rate.
Unlimited voice calls among redONE Postpaid users is subject to our Fair Use Policy, which may be implemented if you exceed 100 hours a month. The complete Fair Use Policy can be found on http://www.redone.com.my/legal/fair_use_policy.
The unlimited calls among redONE Postpaid users shall NOT be :
Re-sold, rented or utilised in any other way except as an individual making calls to other network users in Malaysia.
Used for rerouting calls (connection with a device/software/application)
Used to set up switch devices which could keep a line open potentially for hours
Used for multiple simultaneous calling and conference calling
Used for Call centre and telemarketing Used for continuous calling for extended period of time, auto-dialing and machine-to-machine
Blacklisted customers and/or Non-Malaysians are subject to a deposit equivalent to their monthly credit limit.
These plans are applicable for individual customers, Corporate lines and MNP port-in numbers. M2M lines are not eligible to sign up for these plans.
FC 48 plan customers are allowed to take a Premium number.
This plan are NOT eligible for 30 days cooling-off period.
In the event of early termination, the pre-termination penalty will be charged as specified in the Customer Agreement Form.
This offer’s terms and conditions shall be read in addition to the terms and conditions of the redONE terms and conditions (“Principal Terms & Conditions”) accepted by the Customer and shall be supplemental to the Principal Terms & Conditions. The Principal Terms and Conditions shall continue to apply and bind the Customer for purposes of this promotion.