How To Pay

Paying your red ONE bill is easy and convenient. You have the choice of paying via:

Online Payment

Paying your red ONE Network bill online by using Current/Saving accounts or credit Cards.


Login to Self Care and follow the steps as shown below:


  1. Login by keying in your red ONE Number and Password.
    (Note: Initial password is your Account Number. You can find it in your monthly bill or call to our Customer Care 1800 11 0800 for assistance.)
  2. After login, select ‘Bills’ and click ‘Download and Pay Bill’.
  3. To pay your bill, select ‘Pay Now’.
  4. Select your payment choice. (Choice 1: Current/Saving Account or Choice 2: Credit Card as listed below).
  5. Tick on the Terms of Conditions box, and click ‘Proceed’.
  6. Print out the statement/receipt after the payment is made.
redONE Mobile Centres

Pay your bill at Neighbourhood and Payment Centres in 150 locations nationwide.


We currently have Neighbourhood and Payment Centres in over 150 locations nationwide. Locate an agent for a full listing and to find the one closest to you.

Celcom Payment Kiosks

Payment at Celcom payment kiosk is available.


red ONE Mobile customers can also pay their bills at Celcom Payment Kiosks, strategically located in Celcom branches and Celcom Blue Cube outlets nationwide. For a list of Celcom Payment Kiosk locations, please click here.

Petronas Stations

You can pay your bill at any one of over 800 Petronas Stations nationwide now.


Through our partnership with ePay, you will be able to pay your red ONE Mobile bill at any one of over 800 Petronas stations nationwide. Just look out the ePay symbol at your nearest Petronas station and ask to pay for “red ONE” bill.

Direct Debit

Apply Direct Debit payments from your preffered bank or credit card.


For ultimate convenience and peace of mind, why not set up monthly Direct Debit payments from your preferred bank or credit card. Our Customer Care representatives will be glad to help you set this up. Simply dial 1909 from your red ONE Mobile line, or 1800 11 0800 from any other network.

Mobile Money Merchants

Pay at over 1,500 shops nationwide that accept Mobile Money payments.


red ONE Mobile users can also pay their bills via a wide network of Mobile Money retail merchants and terminals. Just keep an eye out for the Mobile Money symbol the next time you shop.