To serve you better, we are upgrading our prepaid system from 6pm, 11 November 2018 to 12pm, 12 November 2018. During this period, all prepaid services including USSD will be unavailable.

Please ensure you reload your credit or purchase Data Top Up before 6pm, 11 November 2018 to avoid any issues and inconvenience.

Thank you.

Effective 25 OCTOBER 2018 onwards, we will only be using a single CARELINE WHATSAPP NUMBER at 011-5555 1909.

You may still continue to contact us via the following methods:

- Helpline at 1300 11 0088 or 1909-
-Live Chat-
-Facebook Enquiries-


Thanks for choosing redONE!

The Malaysian Communications and Multimedia Commission (MCMC) is launching the Consumer Satisfaction Survey 2018 from 5 September 2018 until 31 December 2018. Data collection will be conducted daily from 9:00 am to 6:00 pm every day except on national and Selangor public holidays. Respondents are randomly selected by computer, based on registered telephone numbers. Notification was published in the MCMC website: www.mcmc.gov.my on 4 September 2018. Survey extensions will be announced in the website, if required.

Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that personal data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest co-operation if selected. Thank you.

MCMC Free Phone: 1-800-188-030

Effective 1st September 2018, Service Tax will be applied to all our products and plans as imposed by the Ministry of Finance.

For any enquiries, please contact us via our various Customer Care channels.