Network Coverage Upgrade [Important Notice]
In our effort to provide you with better and faster service, there will be an upgrade of our Network coverage from 9th June to 31st December 2016, which may affect our services in your area.
For a few hours a day, customers may experience service interruptions including making and receiving calls, and connecting to the internet.
Please refer below for the affected areas or call us at our toll-free line at 1800 110 800 or 1909 for more information. We sincerely apologise for any inconvenience caused. Thank you.
Area affected (29th September):
- Bangsar, Brickfields, Bukit Petaling, Taman Persiaran Desa
- KL Sentral, Bukit Persekutuan, Tasik Perdana
What happens to my voice and data usage during this upgrade period?
You will experience intermittent service disruption from time to time. Kindly refer to the list of affected areas above. If your area is not listed, yet the problem persists, please contact our Customer Care at 1909 or 1800 11 0800. You can also login to login.redone.com.my/selfcare and reach us through live chat.