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2020-04-05

redONE does its part ease customer burden during MCO


Puchong – redONE Network Sdn Bhd (redONE), Malaysia’s largest and only postpaid Mobile Virtual Network Operator (MVNO) is doing its part in catering to the needs of its customers and the market by launching new and more affordable postpaid plans that offer more data to customers at lower prices while giving its subscribers 1GB of free data every day throughout the Movement Control Order.

redONE had previously given 10GB of free data to its subscribers to stay connected on social media in the month of March and is currently giving 1GB of free data to its subscribers every day until the end of the MCO. This initiative is aimed at helping redONE subscribers to remain connected while staying at home. Alerts and awareness information have also been conveyed across all communication platforms to keep redONE’s 1.2 million subscribers up to date with the latest developments of the MCO.

Having launched 2 new packages on 1 April 2020, the Amazing58 and Amazing38 postpaid plans offer 60GB and 33GB of data respectively, both with unlimited calls to all networks. These plans are targeted at savvy consumers who want to upgrade to a reliable postpaid line with redONE’s widest network coverage in Malaysia. Meanwhile, addressing the needs of customers, redONE Customer Care and selected branches are operating to assist customers during this period while customers are encouraged to download the redONE 1App to make bill payments conveniently via online transfer, or debit/credit card in the mobile app which eliminates to need to physically visit the branches.

redONE wishes to remind all Malaysians to stay safe during this difficult period and remember that #redONEJagaKita