How do I purchase Data Top-Up?
Click My Plan and then choose Add-Ons
Select desired add-on and click Subscribe
* All prices stated exclude Service Tax.
* Subscription is considered successful when the customer receives a confirmation SMS.
* Purchase will be charged to the customer’s bill upon every successful subscription.
- What is this offer all about?
This is an offer to all customers with unlimited recurring data bundle to add more data with 4G LTE speed when their current data speed is throttled to a maximum of 64kbps. It is also for non-unlimited data bundle customers who are using internet with Pay-Per-Use (PPU) to top up their data once the subscribed data quota are all used up.
- Where can I purchase the Data Top Up?
You can purchase additional data by dialing *123#, via 1App or by contacting customer care.
- I have purchased the 1GB Data Top Up. How long will the data last?
The 1GB Data Top Up will last until it is all used up or until it expires at the end of the month
- How many Data Top Up I can purchase in a month?
You can purchase up to a maximum of 20 times or a total of 10GB, whichever comes first
- I have purchased the 5GB Data Top Up. Can I use it for roaming when I am overseas?
No. Roaming and IDD are chargeable based on Pay-Per-Use (PPU) rate. Please click here for the list of roaming rates.
- Data Top Up is a one-time data purchase.
- The Data Top Up is for all unlimited data bundle customers to add data to increase the data speed after the speed is throttled to maximum 64kbps. It is also applicable to non-unlimited data bundle customers once they hit PPU.
- The Data Top Up is not an auto-renewable data quota.
- The Data Top Up is not pro-rated. Any unused data quota will expire at the end of the month.
- The Data Top Up is non-stackable. You can purchase the Data Top Up again after the previously purchased Data Top Up quota has been fully utilised or the validity has expired.
- You may use this quota for all browsing purposes, all day, on all redONE networks including 2G/3G/4G LTE.
- You may purchase the Data Top Up by dialling *123#, via 1APP and follow the instructions therein.
- Upon successful purchase, you will receive a confirmation SMS.
- Upon 100% usage of the Data Top Up quota, your subsequent data usage will be deducted from any available data quota, throttled to a maximum of 64kbps (for unlimited data customers) or charged Pay-Per-Use rate at RM0.10 per MB for no unlimited data customers. Customer may opt to repurchase additional data to continue surfing the Internet at high speed.