redONE 1App
Easily manage your account, pay bills, and earn rewards with the redONE 1App.
redONE Postpaid and Prepaid Service Provider

Pay your monthly postpaid bills via auto debit using any Credit/Debit card now and get 2% rebate until 31 March 2024. Customers who are currently making payment transactions via auto debit will automatically enjoy 2% rebate.

To register for the auto debit payment using your Credit/Debit card via the 1 App, follow the easy steps below:

redONE 1 App

Step 1:

Tap on ‘My Bill’ on the homepage

redONE 1App Homepage

Step 2:

Tap ‘Direct Debit Management’

redONE bill

Step 3:

Tap ‘Add Credit/Debit Card’

direct debit

Step 4:

Tap ‘Agreed’

auto payment authorization request

Step 5:

Enter your Credit/Debit Card credentials tap ‘PROCEED’ to launch into payment gateway

proceed auto payment authorization request
redONE 1App

* For a full list of countries and their respective call charges, please check here. *All prices stated exclude Service Tax, applicable only for redONE Postpaid users.

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  1. When does the 2% bill rebate for auto debit start?
    The 2% rebate starts from 1 April 2023 until 31 March 2024.
  2. Who is eligible for the 2% rebate?
    All redONE Postpaid customers who pay their monthly bills via auto debit using the 1App, is eligible for the 2% rebate.
  3. How do I set-up the auto billing?
    You may set up the auto billing via the redONE 1App.
  4. If I deactivate the auto debit payment, will I still get the 2% rebate for my monthly bills?
    No. Customers who disable auto-billing will no longer be entitled for the 2% rebate for the upcoming monthly bill payments.
  1. The 2% rebate is effective 1 April 2023 to 31 March 2024.
  2. The 2% rebate is applicable upon successful payment transaction only.
  3. Link your Credit/Debit card to your 1App account for monthly auto-debiting. RM1.00 will be charged to your card for verification purposes. The RM1.00 will be credited in your following bill.
  4. Customers are required to ensure that their Credit card or Debit card linked for the auto-debit is active.
  5. redONE reserves the right to change the processing date when and if necessary.
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