* For a full list of countries and their respective call charges, please check here. *All prices stated exclude Service Tax, applicable only for redONE Postpaid users.
Powered by Celcom Axiata, our redONE users get to enjoy the same widest and best network coverage throughout Malaysia.
Visit one of our appointed agents or partners in your region.
1) What is this plan all about?
This plan comes with 10GB 4G LTE and unlimited data @3Mbps with unlimited calls for only RM50 a month.
2) How long is the promotion period?
This promotion starts from 5 November 2020 until further notice.
3) Where can I sign up for this promotion?
You can sign up at any redONE Branch or redONE Partner.
4) Who is eligible to sign up for this promotion?
All new personal, corporate and MNP port in numbers starting from 5 November 2020 (excluding M2M).
5) Is there any Registration Fee or Deposit required for this plan?
Yes, you will need to pay RM10 Registration Fee to sign up for this plan. However, the default deposit (RM50) is waived. If you require a higher credit limit, deposit is required if your tenure with redONE is less than 6 months. If you are a foreigner, you have to pay a deposit equivalent of their respective monthly credit limit.
6) Is there any Advance Payment required for the plan?
Yes, you will need to pay 1 months’ commitment fee. The advance payment paid will be used to offset your following month’s bill from redONE. If you are porting in a number, the advance payment is waived.
7) Will I be tied to a contract if I sign up for this plan?
No, this plan is not contracted. If you take up a premium number you will be subjected to a contract period of 24 months.
8) Can I register for any supplementary lines with Hybrid50U?
Yes, you can register up to 6 supplementary lines.
9) I am an existing Amazing8 customer. Can I change my plan to the new Hybrid50U plan?
Yes you can. Log on to 1APP to change or send to 23388 or contact customer care to request.
10) I purchased the redVIDEO, which data will be utilized first?
Below table is the data utilization priority:
COVID-19 FREE 1GB per day
|Purchased redVIDEO (4G LTE), redSOCIAL (4G LTE), redMUSIC (4G LTE)|
10GB bundled 4G LTE High Speed Data
|Purchased Data Top Up|
Basic Internet @64kbps
redCALL is a new Value-Added Service (VAS) that enables high voice usage customers to make unlimited voice calls to all networks in Malaysia.
No, the redCALL will be activated automatically once your Hybrid50U plan is successfully ported-in.
No, you cannot terminate the redCALL service. It is bundled with the Hybrid50U plan for you to enjoy unlimited calls to all networks in Malaysia.
Yes, Fair Usage Policy of 100 hours per month is applicable.
You can continue to call other networks’ numbers at RM0.15 per minute for the remaining days of the calendar month.
The redDATA monthly recurring VAS offers unlimited data@3Mbps every day until the end of the month.
No, the redDATA will be activated automatically once your Hybrid50U Postpaid plan is successfully activated or successfully ported-in.
No, you cannot terminate the redDATA service. It is bundled with the Hybrid50U Postpaid plan for you to enjoy unlimited data for all data usage.
Yes, Fair Usage Policy of 100GB per month is applicable.
Subsequent data usage will be slowed to a maximum of 64kbps.
The Unlimited Data can be utilised for ALL usages on your smartphone – web browsing, video streaming, social chatting, etc., and you may use it on both 3G/4G networks.
You can utilise the redDATA unlimited data quota at any time.
The speed of the redDATA streaming is capped at 3Mbps speed.
No, the Unlimited Data are available for domestic usage only. Standard roaming charges apply for data usage when roaming overseas.
The Unlimited data is meant for personal use on your smartphone only.
|Plan Name||Data Usage 25% or less||Data Usage 26% – 50%||Data Usage 51% – 75%||Data Usage 76% or more|
shows excessive usage or placing unusual burdens on the network;