- This promotion is only eligible for new and port-in MNP customers.
- redONE Prepaid customers are required to top up RM50 (during registration) to receive 1 (one) Sabah FC Jersey for free.
- redONE Prepaid customers will receive free credit of RM5 per month which will be given every month for 12 months to maintain the validity period of the SIM card.
- With RM5 free credit, redONE Prepaid customers are still required to top up every month to maintain the validity period of the SIM card.
- BeyondLite packs are valid for 30 days.
- All prices displayed for the redONE Postpaid FC50 plan is excluding service tax.
- The redONE Postpaid can only be subscribed to by new line and individual port-in (MNP) customers.
- The plans can be registered as a Master account or a Supplementary account.
- Registration fee and advance payment of RM50 (exempted for port-in MNP customers) are required.
- Monthly access fee for FC50 plan is only applicable for the bundled high speed data, bundled redDATA and unlimited voice calls to all networks in Malaysia and fixed line numbers, not for video calls and voice calls to special numbers.
- The redCALL and redDATA VAS are bundled with the FC50 plan and are not optional. RM10 per month will be charged to the bill for redCALL.
- The bundled high speed data, bundled redDATA and unlimited voice calls to all networks in Malaysia and fixed line numbers are applicable for domestic usage only within Malaysia network. Roaming and IDD are chargeable based on Pay-Per-Use (PPU) rate.
- In the FC50 plan’s first bill, the data bundle will be prorated based on the customer’s bundled high speed data usage. The prorated usage prices are as below:
|Plan Name||Data Usage|
25% or less
76% or more
- In the event of termination, there will not be any pro-rated billing on your last bill; you will be charged the full month’s commitment fee.
- Upon 100% utilisation of the bundled high speed data, the subsequent usage will be reduced to a maximum of 6Mbps without incurring extra data charges when usage exceeds 100% of the bundled data. Customer may opt to purchase Data Top Up to continue surfing the Internet at high speed.
Jersey Fulfilment After 2 Bill Settlement
- Customers will receive a FREE SFC Jersey after full payment of the bill for 2 (two) consecutive months.
- The bill must be fully paid “including monthly commitment, ST, outstanding charges (if any) and any admin fee (if applicable)”.
- Failure to make a full payment within the first 3 months from the date of the 1st bill, will result in the jersey being forfeited.
- The Subscriber Account status must be “Active in Use”.
- If the subscriber does not fill up the form, the subscriber will be sent a total of 3 reminders with an interval of 3 days in between each reminder.
- If the subscriber does not fill up the form after the 3 reminders, an email will be sent to them after 2 days.
- If the customer does not fill up the redemption form after 15 days from the first pop up date, the jersey will be forfeited.
Jersey Fulfilment During Registration
- If customers wish to receive a FREE SFC Jersey upon registration, an advance payment of RM100 is required. The credit will be deducted from the customer’s monthly bills at RM25 per month for 4 (four) months.
- The new line customers will receive the FREE SFC jersey after successful line registration. MNP port in customers to redeem the FREE SFC jersey after the line is successfully ported in to the FC50 plan.
- The plan is subject to a contract for 3 months.
- The terms and conditions of this offer will be read in addition to the terms and conditions of redONE (Main Terms & Conditions) accepted by the customer.
- The redCALL Value-Added Service (VAS) offers unlimited voice calls to all networks and is applicable for domestic usage within Malaysian networks only. Video calls and voice calls to special numbers are excluded.
- The redCALL VAS is bundled with the NEW FC50 Postpaid plan and is not optional. RM10 per month will be charged to the bill.
- Unlimited voice calls include:
- All domestic calls to redONE Postpaid, redONE Prepaid and other mobile operators
- All domestic calls to national fixed line numbers
- CALLS EXCLUDED from the unlimited voice calls include:
- Calls to 1300 / 1700 / 1600 / 1MOCC numbers
- Calls to special and premium numbers
- Video calls
- IDD calls
- The redCALL VAS will be auto renewed on the 1st of every month.
- In any event where the customer wants to change his/her subscribed plan from NEW FC50 to another plan, the subscription to redCALL will be automatically terminated unless the new plan is Amazing38, Hybrid50 or Amazing58.
- The unlimited calls to all networks in Malaysia shall NOT be:
- Re-sold, rented or utilized in any other way except as an individual making calls to other network users in Malaysia
- Used for rerouting calls (connection with a device/software/application)
- Used to setup switch devices which could keep a line open potentially for hours
- Used for multiple simultaneous calling and conference calling
- Used for call centre and telemarketing
- Used for continuous calling for extended period of time, auto dialing and machine to machine communication
- The redDATA Value-Added Service (VAS) offers unlimited data@6Mbps and is applicable for domestic usage within Malaysian only.
- The redDATA VAS is bundled with the NEW FC50 Postpaid plan and is not optional.
- The unlimited data can be used for all data services.
- redDATA can only be utilized domestically i.e. within Malaysia network only. Data usage when overseas are subjected to data roaming charges. The customer shall be charged based on the data rates imposed by the respective redONE roaming operators for data usage while roaming with redONE’s overseas roaming partners.
- The redDATA VAS will be auto renewed on the 1st of every month.
- The redDATA data will expire at the end of the calendar month. Any unutilised redDATA data will not be carried forward to the following month.
- In any event where the customer wants to change his/her subscribed plan from NEW FC50 to another plan, the subscription to redDATA will be automatically terminated.
- Upon 100% utilization of the redDATA quota, any further Internet usage will be deducted from available Data Top Up quota or you will surf on reduced speeds.
- Unlimited data quota is restricted only for Subscriber’s individual use and cannot be shared with any other person(s) or devices in any manner (including SIM boxes or mobile hotspot) and is subjected to redONE’s Fair Usage Policy.
- Data service is subject to network limitations and availability and device capability. Your download speed and data capacity will vary and may be slower and could be affected by your distance from our mobile tower, the capacity of our mobile tower, the source of your download, your handset type and quality, the general Internet traffic and coverage availability or due to Fair Usage Policy. (FUP). For more info, please visit https://www.redone.com.my/en/fair_use_policy
- redDATA is non-transferable, whether by operation of law or otherwise, either to any other person, entity or any other redONE Postpaid account.
- We reserve the rights at any time without being liable to you or any third party to interrupt, bar, suspend, restrict the Plan and Service(s) for such time as we see fit or terminate, discontinue or disconnect the Plan and Service(s) if your usage:
- shows excessive usage or placing unusual burdens on the network
- is for unlawful activities or for suspected fraudulent activities;
- is not in accordance with the redONE Fair Usage Policy (at https://www.redone.com.my/en/fair_use_policy)
- is for commercial/non-personal purposes.