Save more when you register or MNP port-in a supplementary line to redONE.

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Save more when you register or MNP port-in a supplementary
line to redONE Postpaid Amazing plans now!

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Important Note: Only Amazing38 & Amazing58 plans are eligible to be registered as the supplementary line in this promotion.

To choose a plan and register a subline, click here.
  • What is this Family Programme about? 
    This is a promotion to attract MNP port-in Master Account customers and our loyal customers to sign up for a redONE Postpaid additional line with no deposit, no sign up fee and FREE first bill’s monthly commitment fee for your family member.
  • When can I subscribe to the Family Programme?
    This promotion will begin from 6 April 2020 until further notice.
  • Where can I sign up for this promotion?
    You can sign up at any redONE Branch and redONE Partners
  • Who can sign up for the Family Programme? 
    The customers with the following requirements are eligible:
    • All new MNP port-in Master Line
    • Existing MNP ported-in Master line
    • Existing redONE Master line (non MNP) customers with more than 3 months tenure
  • What are the plans eligible for the Family Line?
    • Amazing38
    • Amazing58
  • How many supplementary lines can I sign up for under this promotion?
    Eligible Master line customers can add 1 (one) Family line. This line will be a supplementary line under your eligible Master account.
  • Is there any registration fee required for this promotion? 
    No. The RM10 registration fee is waived for the supplementary line.
  • Is there any deposit required for this promotion?
    You do not need to pay any deposit if you subscribe for:
    • Amazing38 with RM50 credit limit
    • Amazing58 with RM100 credit limit,
    For higher credit limit, the standard deposit is applicable.
  • Will I be tied to a contract if I sign up for this promotion?
    Yes, this promotion is subject to a contract period of 6 months. If you take a premium number, you will be subject to a contract period of 24 months.
  • I already have three (3) supplementary lines. Am I eligible for this promotion?
    If you are an eligible Master line customer and you have not taken the previous Family Program line, you can sign up for 1 (one) new supplementary line with no deposit or Sign up Fee under this promotion from 6 April 2020 until further notice.
  • Can I port-in my line from another operator to register as the supplementary line? 
    Yes, you can. The MNP line will be registered as a Supplementary line under your Master account.
  • After I take up this promotion, am I allowed to change my plan?
    This option is coming soon.
  • Will I get a separate billing under this plan?
    No. Billing for your supplementary line will be consolidated in the same bill as your Master plan.
  • As a foreigner, can I subscribe to the Family Line?
    No
  • Can I terminate my supplementary line? 
    Yes, as long as your supplementary line is not tied to any active contract upon termination. Otherwise, the penalty charges will be applied accordingly.
  • I purchased the redVIDEO 1 time Add-on, which data will be utilized first?
     Below table are the data utilization priority:
    Utilisation Data Usage
    Plan Amazing38 Amazing58
    1st COVID-19 FREE 1GB COVID-19 FREE 1GB
    2nd redVIDEO 500MB/day @1Mbps redVIDEO 1GB/day @1Mbps
    3rd Purchased redVIDEO Monthly Recurring or 1 time Add-on (4G LTE) Purchased redVIDEO Monthly Recurring or 1 time Add-on (4G LTE)
    4th 8GB bundled 4G LTE High Speed Data 20GB bundled 4G LTE High Speed Data
    5th Basic Internet @64kbps Basic Internet @64kbps
  • This Family Programme promotion will run from 6 April 2020 until further notice.
  • The Family Programme is valid for the eligible customers below to add a new sup line with no registration fee and no deposit:-
    • New MNP port-in Master line
    • Existing MNP ported-in redONE Master line 
    • Existing redONE Master line (non-MNP) customers with tenure more than 3 months
  • Each eligible Master line subscriber is allowed to sign up for 1 (one) new Family Programme line with no deposit, no registration fee plus FREE 1st month monthly commitment fee.
  • Plans available for the Family Programme line deposit and registration fee waiver fee plus FREE 1st month:
    • Amazing38
    • Amazing58
  • The Deposit waiver is only for Amazing38 with RM50 credit limit and Amazing58 with RM100 credit limit. In the event the customer requires a higher credit limit, then standard deposit is required.
  • The FREE 1st Month is applicable to the AMAZING38 or AMAZING58 first bill’s monthly access fee only. Any additional services or usages that are not included in the monthly access fee will be borne by the customer.
  • The data bundle for Amazing38 and Amazing58 will be prorated based on the customer's bundled high speed data usage. The prorated usage prices are as below:
    Plan Name High Speed Data Usage
    25% or less
    High Speed Data Usage
    26% - 50%
    High Speed Data Usage
    71% - 75%
    High Speed Data Usage
    76% or more
    Amazing38 RM7 RM14 RM21 RM28
    Amazing58 RM12 RM24 RM36 RM48
  • For the eligible existing customer (MNP or redONE), the Master line or Supplementary line(s) must be in active mode. Any form of suspension or barring is not allowed.
  • New MNP and existing MNP Master Account - The MNP Port-in Master Account can add a Family Programme line.
  • Normal number customer – only Master Account with tenure more than 3 months are eligible to take the Family Programme line.
  • Foreigners, Corporate lines and M2M lines are not eligible for this offer. Only consumer individual lines are eligible for this program.
  • These plans are NOT eligible for 30 days cooling-off period.
  • Change plan from AMAZING38 and AMAZING58 to another plan is not allowed until further notice.