Exclusive for Government Servants & GLC

Exclusive for Government Servants & GLC

Sign up for Mukmin50+ plan at only RM50/month

Mukmin50+
RM50/month
Mobile Data
• 20GB 4G LTE
Calls
• Unlimited Voice Calls to all networks
SMS
• RM0.05/ SMS to redONE users
• RM0.10/ SMS to other networks
• RM0.20/ MMS to all networks
Bundled VAS
• 10GB 4G LTE redSOCIAL
• 1GB/day redVIDEO
Khairat Insurance
• Up to RM12,100
What is Khairat Insurance?
  1. What is this offer about?
    This plan offers government staff and government-linked companies (GLC) staff to sign up for a redONE line. 

  2. When is this plan available?
    This plan is available from 1 July 2020.


  3. Where can I sign up for this plan?
    This plan is available with all redONE redCOOP partners and road shows.

  4. Who are eligible for this offer?
    This plan is open only to all government staff and GLC staff.

  5. Is there a registration fee and deposit for this promotion?
    Yes. A registration fee and deposit will be charged. 

  6. Will I be bound to a contract if I sign up for this offer?
    Yes. There is a 12-month contract.

  7. Are the unlimited calls in the Mukmin50+ inclusive of calls to fixed lines such as 03 numbers?
    Yes. The unlimited calls include all domestic calls to fixed lines in Malaysia. It does not include video calls, calls to special and toll-free (1-300) numbers.

  8. Can I port-in my number from another telco to sign up for this offer?
    Yes. You can

  9. After registering for this plan, can I switch to another plan?
    Yes. You can switch to another redONE postpaid plan.

  10. After signing up for this plan, can I upgrade my monthly data bundle?
    No. You can purchase one-time Data Top Up by dialing *123# 

  11. How will I get the 30GB of data from redVIDEO?
    You will be allocated 1GB per day at a speed of 3Mbps.

  12. When is the effective date of the Khairat insurance?
    The effective date of the Khairat insurance starts on the 1st day of the month, 60 days after your line has been activated. 

  1. The Mukmin50+ postpaid plan is for all government staff and government-linked companies (GLC) staff who are new and port-in customers only.
  2. The Mukmin50+ plan is available from 1 July 2020.
  3. Mukmin50+ can be registered with a premium number.  
  4. The monthly fees for the Mukmin50+ plan is for the usage of data and unlimited calls to all networks in Malaysia where the redCALL, redSOCIAL and redVIDEO cannot be cancelled. Customers need only to pay for additional IDD call charges, roaming, and data top ups according to the monthly bills.
  5. With the advance payment, the customer’s first monthly bill is FREE.
  6. The monthly allocated data is for domestic use in Malaysia only. Roaming and IDD calls will incur charges at a Pay-Per-Use (PPU) rate.
  7. When the highspeed data usage reaches 100%, the connectivity will be capped at 64Kbps speed. Customers can purchase additional highspeed data.
  8. If the customer wishes to switch their Mukmin50+ plan to another plan, the benefits of the Khairat insurance will be eliminated. 
  9. Registration made during/on the day of death occurred with the intention of claiming the donation money will be immediately disqualified from receiving the donation and benefits of the Khairat insurance.
  10. The Unlimited voice calls to all networks is subject to our Fair Use Policy, which may be implemented if you exceed 100 hours a month. The complete Fair Use Policy can be found at redONE.com.my
  11. This plan is not available during the 30-day cooling-off period. 
  12. If there is an early termination, an early termination penalty will be imposed as stated in the Customer Agreement Form.

redCALL Terms & Conditions

  1. The unlimited calls in the Mukmin50+ plan includes calls to:
    All domestic calls to redONE Postpiad, redONE Prepaid, and mobile operators.
    All domestic calls to fixed lines.
  2. Calls excluded from the unlimited voice calls include:
    Calls to 1300 / 1700 / 1600 / 1MOCC numbers
    Calls to special and premium numbers
    Video calls
    IDD calls
  3. The unlimited calls to all networks shall NOT be:
    Resold, rented or utilised in any other way except as an individual making calls to other network users in Malaysia
    Used for rerouting calls (connection with a device/software/application)
    Used to set up switch devices which could keep a line open potentially for hours
    Used for multiple simultaneous calling and conference calling
    Used for call centre and telemarketing
    Used for continuous calling for extended period of time, auto-dialing and machine-to-machine communication
  4. Unlimited voice calls to all networks is subject to our Fair Use Policy, which may be implemented if you exceed 100 hours a month. The complete Fair Use Policy can be found at redONE.com.my

MyKhairat Terms & Conditions

  1. Registration made during/on the day of death occurred with the intention of claiming the donation money will be immediately disqualified from receiving the donation.
  2. Change of personal information such as home address must be updated in the Portal at www.myangkasamukmin.com as reference.
  3. Member will be contacted by MyKhairat within thirty (30) working days through SMS and voice call before the membership expiry date.
  4. Member must inform his/her relative(s) of the MyKhairat MEMBERSHIP to facilitate the beneficiary(s) to contact and obtain MyKhairat service.
  5. Customer Service 011-10525907 operates 24 hours a day.
  6. Member or relative(s) of the member who wishes to make Khairat claim will have to show the Membership Card / a copy of Death Certificate.