redONE Prepaid Extra

redONE Prepaid Internet Data Top-Up

Out of data? Purchase data top up anytime

1GB/ 24 Hours
RM3
2GB/ 7 days
RM10
5GB/ 30 days
RM20
10GB/ 30 days
RM30
How to purchase a Data Top Up?
Dial *108# or via redONE Prepaid App
Important Notes:
  1. All redONE Prepaid customers can purchase data quota by dialing *108# or via redONE Prepaid App.
  2. Customers will receive a SMS notification upon successful subscription and also when the data quota is fully used up.
  3. The Data Top Up is not prorated. Any unused data quota will expire at the end of the validity period.
  • What can I do when I dial *108# or log on to redONE Prepaid App?
    You will be able to purchase a one-time Data Top Up e.g. Dial *108#, then select Monthly to purchase the Monthly 5GB data.
  • I have purchased the monthly 5GB Data Top Up. What will happen after I have finished using the 5GB 4G LTE monthly Data Top Up?
    You will receive an SMS notification to inform you that you have used up your 5GB monthly data. Your subsequent data usage will be charged Pay-Per-Use rate at RM0.01 per 200kb. You can also purchase a one-off Data Top Up by dialing *108# or via redONE Prepaid App.
  • I have purchased the monthly 5GB Data Top Up. Can I use it when I am travelling overseas?
    No. When you are travelling overseas, your data usage will be charged based on the respective country’s roaming rates. Please log on to redone.com.my/roaming for the full list of roaming rates.
  • Data Top Up is a one-time data purchase. You can only purchase ONE daily, weekly or monthly Data Top Up at any point of time
  • The Data Top Up is not an auto renewable data quota.
  • The Data Top Up is not stackable. You can purchase the Data Top Up again after the previously purchased Data Top Up quota has been fully utilised or the validity has expired.
  • You may use this quota for all browsing purposes, all day, on all redONE networks including 2G/3G/4G LTE.
  • The Data Top Up offered by redONE are set out below:
    Data Top Up Quota Price Validity
    Daily 1GB RM3 24 hours
    Weekly 2GB RM10 7 days
    Monthly 5GB RM20 30 days
    Monthly 10GB RM30 30 days
  • You may purchase the Data Top Up by dialling *108# or log on to redONE Prepaid App and follow the instructions therein.
  • Upon successful subscription, you will receive a confirmation SMS.
  • Upon 100% usage of the Data Top Up quota, your subsequent data usage will be deducted from the FREE 10GB Basic Internet data quota. Once the FREE 10GB Basic Internet is fully utilised, your subsequent data usage will be charged Pay-Per-Use rate at RM0.01 per 200KB
 

ABOUT US

>   Corporate Overview
>   Media
>   Careers
>   Be Our Partner
>   redONE Apprentice

LEGAL

>   Terms & Conditions
>   Fair Use Policy
>   Privacy Policy

CUSTOMER CARE

1300 11 0088*

redONE Careline: 1909*
RM0.30 per minute is chargeable

MCMC REQUIREMENTS

To check if you have a Postpaid or Prepaid account(s) with us, please click here and key-in your NRIC
Redress your complaints at the Consumer Forum
Malaysia (CFM) www.complaint.cfm.org.my