An MVNO is a Mobile Virtual Network Operator. “Virtual” means we do not have our own mobile network and we use the network capacity of another provider (Celcom). However, we do everything else ourselves, such as product design, customer service, billing, marketing and etc. We are a relatively new company and introduced the name redONE in 2013.
If you or your company have signed up for more than one line, the minimum amount payable (e.g. RM8) will be combined into a single pool which can be utilised by all lines under that account. This way, the total minimum commitment value will be fully utilised and you don’t end up paying what you don’t use.
No. Unlike others who enforce a minimum of 5 or 10 lines before you can enjoy these benefits, we let you join us from as few as two (2) lines under your account (if there is only one (1) line, there is no one to share it with!).
We do ask for a deposit equivalent to 50% of your credit limit but this money remains yours and will be refunded should you choose to terminate your line(s). There is also a one-off RM10 registration fee for Personal registrations.